At Go Cold Refrigeration Services Ltd, we respect your privacy and are committed to protecting your personal information.

1. What We Collect

We may collect personal information such as:

• Your name

• Contact details (phone number, email, address)

• Job or service details

• Any communication between you and our team (emails, messages, etc.)

We may collect this information when:

• You contact us via phone, email, website, or social media

• You request a quote or book a service

• You engage with our ads or marketing promotions

2. How We Use Your Information

Your information may be used to:

• Provide refrigeration and air conditioning services

• Book and manage jobs or installations

• Send quotes, invoices, or service reminders

• Respond to enquiries or feedback

• Share promotions, updates, or offers (only if you’ve opted in)

We will never sell or share your personal information with third parties for marketing purposes.

3. Data Storage and Protection

We take all reasonable steps to protect your personal data from loss, unauthorised access, or misuse. Your data may be stored securely in job management systems, cloud-based platforms, or accounting software.

4. Your Rights

You have the right to:

• Access or update your personal information

• Request removal from marketing communications

• Ask for your data to be corrected or deleted at any time

5. Contact Us

If you have any questions or concerns about your privacy, please contact us at:

📧 office@gocold.co.nz
📞 09 475 5585